Rose Kelley, MHA
Founder & CEO | Lifeline Patient Advocates
Rose Kelley founded Lifeline Patient Advocates to help patients and families navigate the healthcare system with clarity, confidence, and compassion. After years of working across hospitals, long-term care, and behavioral health settings, she saw how easily patients could feel lost, unheard, or overwhelmed by medical decisions and fragmented communication between providers. Her mission is to ensure that every client receives coordinated, patient-centered care and that no one faces the healthcare system alone.
Her early background in nursing laid the foundation for her compassionate, patient-centered approach and gave her firsthand insight into the challenges patients and families face. She holds a Master’s in Healthcare Administration (MHA) with a focus on Organizational Leadership and Change Management, combining deep healthcare knowledge with the leadership and advocacy skills needed to coordinate care effectively across complex medical systems.
Through Lifeline Patient Advocates, Rose provides independent healthcare advocacy and care coordination for clients across Dallas–Fort Worth and nationwide. Services include attending medical appointments, communicating with providers, managing transitions between hospitals, rehabilitation, and senior living, and supporting clients with chronic illnesses such as cancer or dementia. Each advocacy relationship is built on transparency, compassion, and respect for the patient’s goals and preferences.
Rose believes that when patients are informed and supported, they make better decisions and achieve better outcomes. That belief continues to guide every service offered through Lifeline Patient Advocates, empowering patients and families to take control of their healthcare journey with confidence.
How We Help
Lifeline Patient Advocates offers professional, personalized advocacy in the following areas:
- Medical Advocacy: We attend medical appointments, ask the right questions, clarify diagnoses and treatment options, and coordinate follow-up care.
- Hospital Advocacy: We support patients during hospital stays, advocate for timely care, assist with discharge planning, and ensure smooth transitions home or to rehabilitation.
- Chronic Illness Advocacy: We help manage long-term conditions such as cancer, kidney failure, heart disease, diabetes, and autoimmune disorders by coordinating care, attending appointments, and supporting treatment adherence.
- Transition & Placement Advocacy: We coordinate transitions into assisted living, memory care, or skilled nursing facilities, ensuring the right fit and a safe, smooth move.
- Dementia & Memory Care Advocacy: We provide compassionate support for families navigating dementia care, including Alzheimer’s, ensuring safety, quality care, and peace of mind.
- End-of-Life & Palliative Advocacy: We guide families through palliative care and hospice decisions, coordinate with providers, and ensure that wishes and values are honored with compassion.
- Long-Distance Family Advocacy: We monitor care, coordinate services, and serve as a trusted local advocate for individuals whose family members live out of town, ensuring peace of mind and continuity of care.
- Insurance & Medicare Advocacy: We help with Medicare enrollment, long-term care insurance activation, and resolving coverage issues to ensure benefits remain active and care is not disrupted.
What Sets Us Apart
Lifeline Patient Advocates is proud to serve as a trusted North Texas patient advocate, offering hands-on guidance through every stage of care.
- Over a decade of hands-on experience supporting patients and families
- Deep knowledge of healthcare systems, insurance plans, and provider networks
- Clear, compassionate communication with you and your care team
- Personalized attention grounded in your goals and values
Let us take the pressure off navigating care, so you or your loved one can focus on healing, not hurdles.