Lifeline Patient Advocates Services & Fees
We provide professional patient advocacy services tailored to your individual needs, with clear and transparent pricing. All services are billed in advance through a flat fee or hourly retainer. Please note that we do not bill insurance or accept third-party reimbursement.
| Services | Rate/Fee (USD) | Description | Payment Due |
|---|---|---|---|
| 30-Minute Consultation | Free | A brief phone conversation to discuss your needs and determine whether our services are the right fit. | Not applicable |
| Initial Assessment & Plan | $700 | A comprehensive review of your medical history, home environment, current needs, medications, and goals. Includes a personalized healthcare plan. | Due prior to assessment |
| Ongoing Advocacy | $150/hour | Billed through a prepaid retainer, with hours applied directly toward services. The retainer amount is based on your level of support needed. | Paid via retainer (upfront) |
| Travel Time | $75/hour | Billed for travel to and from appointments or facilities. Deducted from the retainer balance. | Included in retainer |
Payment & Retainer Policy
- Advance Payment: All services must be paid upfront before they begin.
- Flat Fee Services: The $700 Initial Assessment is a one-time fee and non-refundable once the service has been delivered.
- Retainer Usage: Hourly services are prepaid through a retainer. Fees are deducted weekly from your balance.
- Rollover of Hours: Any unused retainer hours will carry over into future months and remain on file until used. Once the balance is depleted, a new retainer is required to continue services.
- No Insurance Billing: Advocacy services are not reimbursed by Medicare, Medicaid, or private insurance plans.