Patient Advocacy

Patient Advocates Can:

Help you or your loved one transition from hospital to home or another care facility.

Accompany you or your loved one to doctor appointments.

Assist with insurance forms, billing reviews, and claims or appeals.

Schedule follow-up appointments and tests.

Help make sure you and your caregivers understand medications and treatments.

Research diagnoses, treatments, and care options.

FAQs About Patient Advocacy

A patient advocate is a healthcare professional who helps individuals and families navigate the complex healthcare system. At Lifeline Patient Advocates, we provide personalized support by:

  • Coordinating care and facilitating communication with providers.

  • Ensuring your rights and preferences are respected.

  • Assisting with insurance issues and clarifying coverage.

  • Accompanying you to appointments and advocating on your behalf.

We provide in-person advocacy services throughout the Dallas-Fort Worth area. For clients outside the region, we offer tele-advocacy services nationwide, ensuring you have expert support wherever you are.

While case managers and social workers often work for healthcare facilities or insurance companies, patient advocates are independent and work directly for you. Our sole focus is on protecting your rights, prioritizing your needs, and ensuring you receive the best possible care.

We offer a comprehensive range of advocacy services, including:

  • Medical Advocacy: Supporting you during medical appointments and care planning.

  • Cancer Care Advocacy: Ongoing support for cancer patients, including attending appointments, coordinating care, and providing emotional support.

  • Hospital Advocacy: Ensuring you receive appropriate and timely care during hospitalizations.

  • Transition & Placement Advocacy: Helping you find and transition to assisted living, memory care, or nursing home facilities.

  • Healthcare Proxy Advocacy: Assisting with Medical Power of Attorney (MPOA) and serving as your healthcare proxy if needed.

  • Insurance Advocacy: Clarifying coverage, verifying benefits, and resolving insurance issues.

  • Mental Health Advocacy: Providing support and coordination for individuals managing mental health conditions.

  • Health Coaching & Advocacy: Promoting preventative care and guiding you in managing chronic conditions.

Yes! We specialize in Cancer Care Advocacy, offering ongoing support for patients facing cancer diagnoses. This includes:

  • Coordinating care with oncologists and specialists.

  • Attending medical appointments and providing transportation if needed.

  • Clarifying treatment options and helping you make informed decisions.

  • Providing emotional support during the treatment journey.

Yes. Through our Transition & Placement Advocacy, we help clients and families find assisted living, memory care, and nursing home facilities. We handle:

  • Facility research and evaluation.

  • Care assessments to match you with the right level of care.

  • Coordination of the transition process, including moving and follow-up.

Yes, our Insurance Advocacy service helps clients:

  • Clarify coverage and verify benefits.

  • Resolve claim denials and billing errors.

  • Ensure in-network care to avoid surprise bills.

  • Maximize insurance benefits for your healthcare needs.

Our process begins with a free consultation to discuss your needs and goals. From there:

  1. We develop a personalized advocacy plan.

  2. You’ll receive ongoing support with care coordination, appointment accompaniment, and advocacy.

  3. We continuously collaborate with your healthcare team and family to ensure you receive the best care.

No. We offer a free initial consultation to discuss your needs, answer your questions, and determine how we can best support you.

Yes. As part of our Medical Advocacy and Cancer Care Advocacy services, we accompany clients to appointments, take notes, ask questions on your behalf, and ensure you understand your treatment plan.

Absolutely. We believe in collaborative advocacy and work closely with families, caregivers, and healthcare providers to ensure everyone is aligned with your care plan and preferences.

Getting started is easy! Simply:

  • Call us or submit a contact form on our website.

  • Schedule a free consultation to discuss your needs.

  • We’ll create a custom advocacy plan tailored to your situation.

Schedule A Complimentary 30 min Consultation Today

Lifeline Patient Advocates provides In-Person Patient Advocacy Services in the Dallas-Fort Worth area and Phone/Video Conferencing Services Nationwide. Please contact us if you have questions about your diagnosis, would like more information, or to schedule a free phone consultation.