Lifeline Patient Advocates Services & Fees
We provide professional patient advocacy services tailored to your individual needs, with clear and transparent pricing. All services are billed in advance through a flat fee or hourly retainer. Please note that we do not bill insurance or accept third-party reimbursement.
| Services | Rate/Fee (USD) | Description | Payment Due |
|---|---|---|---|
| 30 min Consultation | Free | A brief phone conversation to discuss your needs and determine whether our services are the right fit. | Not applicable |
| Initial Assessment & Plan | $700 (Flat Fee) | A comprehensive review of your medical history, home environment, current needs, medications, and goals. Includes a personalized healthcare plan. | Due prior to assessment |
| Ongoing Advocacy | $150/hour | Advocacy services tailored to your situation, including appointment support, provider communication, care coordination, and follow-up. | Paid via retainer (upfront) |
| Travel Time | $75/hour | Billed for travel to and from appointments or facilities. Deducted from the retainer balance. | Included in retainer |
| Discounted Hourly Rate | $135/hour (40+ hours/month) | Clients who require 40 or more hours of support per month receive a 10% discount on hourly services. | Paid via retainer (upfront) |
Payment & Retainer Policy
- Advance Payment Required: Services begin once payment is received. All hourly services are prepaid through a retainer.
- Retainer Usage: Hourly fees are deducted weekly from your retainer. To continue services beyond the initial balance, the retainer must be replenished.
- Flat Fee Services: The $700 initial assessment is a one-time, non-refundable fee once the service is delivered.
- No Insurance Billing: Advocacy services are not reimbursed by Medicare, Medicaid, or private insurance plans.