Medical Advocacy

Navigating the healthcare system can be overwhelming, especially when facing complex diagnoses or chronic conditions. Our Medical Advocacy service ensures that you or your loved one is heard, informed, and supported every step of the way. We attend medical appointments, clarify treatment options, and help coordinate care across multiple providers to ensure continuity and peace of mind.

How We Help:

• Appointment Support: Attend medical visits to ensure questions are asked, concerns are addressed, and instructions are clearly understood.

• Clarify Diagnoses & Treatment Guidance: Break down complex medical information so that you or your loved one fully understands the diagnosis and available options.

• Comprehensive Care Coordination: Manage communication between primary care physicians, specialists, pharmacists, and other providers. Track referrals, follow-ups, and test results to keep care aligned.

• Second Opinions: Support the process of seeking second opinions so you can make informed healthcare decisions with confidence.

• Personalized Advocacy: Advocate for care that reflects your goals, preferences, and values while navigating complex treatment plans.

Hospital Advocacy

Being in the hospital can be confusing and stressful—especially when trying to understand medical updates, make urgent decisions, or communicate with a busy care team. Our Hospital Advocacy service ensures that you or your loved one is supported, protected, and clearly informed throughout the hospital stay.

How We Help:

• Clarify the Care Plan: Help you understand diagnoses, procedures, and treatment options so decisions are made with confidence.

• Bridge Communication Gaps: Work closely with hospital staff to make sure preferences and concerns are clearly communicated and respected.

• Monitor Treatment and Progress: Stay informed on changes in condition, ensure timely care, and advocate for appropriate medication and follow-up.

• Support Discharge Planning: Review discharge instructions and coordinate post-hospital care to ensure a safe, smooth transition.

• Protect Patient Rights: Advocate for respectful treatment and ensure that you or your loved one is treated as a full partner in care decisions.

Transition & Placement Advocacy

Moving into a new care environment—whether assisted living, memory care, or a nursing home—can feel overwhelming. Our Transition & Placement Advocacy service helps you or your loved one navigate every step of the process with clarity, compassion, and expert guidance.

How We Help:

• Facility Research & Selection: Identify the best facility based on medical needs, personal preferences, location, and budget.

• Comprehensive Care Assessment: Collaborate with providers to ensure the chosen facility is equipped to meet ongoing care needs.

• Placement Coordination: Assist with touring facilities, completing paperwork, and managing move-in logistics.

• Family Support & Communication: Keep family members informed and involved throughout the process to promote confidence in care decisions.

• Ongoing Advocacy & Monitoring: Provide follow-up and continued support to ensure high-quality care and a successful transition.

Cancer Care Advocacy

Facing a cancer diagnosis can be one of life’s most difficult challenges. Our Cancer Care Advocacy service provides compassionate, specialized support to help you or your loved one navigate treatment, coordinate care, and access essential resources every step of the way.

How We Help:

• Appointment Advocacy: Attend oncology appointments to help ask questions, clarify information, and ensure treatment decisions align with your goals.

• Care Coordination: Manage treatment schedules, follow-ups, and communication among oncology providers, specialists, and primary care.

• Transportation Support: Arrange and provide transportation to and from treatment to ensure critical appointments are never missed.

• Insurance & Financial Guidance: Help with prior authorizations, insurance claims, and connect you to financial assistance programs when needed.

• Emotional & Practical Support: Offer ongoing encouragement and help connect you or your loved one to cancer support groups and community resources.

Healthcare Proxy Advocacy

When illness or incapacity prevents you or your loved one from making medical decisions, having a trusted advocate is essential. Our Healthcare Proxy Advocacy service ensures medical preferences are clearly documented, respected, and upheld—whether we help you appoint a Medical Power of Attorney or step in as your designated healthcare proxy.

How We Help:

• Medical Power of Attorney (MPOA): Assist in creating or updating an MPOA to ensure legal clarity and respect for your medical wishes.

• Healthcare Proxy Representation: Serve as your legally authorized healthcare proxy, making decisions in line with your preferences when you’re unable to do so.

• Collaboration with Providers: Communicate directly with physicians and care teams to ensure all treatment decisions honor your established wishes.

• Document Review & Coordination: Help organize, review, and share advance directives, living wills, and other legal documents to safeguard your care.

Mental Health & Dementia Advocacy

Accessing quality mental health or dementia care can be overwhelming, especially when symptoms evolve or care systems are fragmented. Our Mental Health & Dementia Advocacy service helps you or your loved one navigate treatment options, coordinate providers, and ensure care is compassionate, consistent, and aligned with long-term goals.

How We Help:

• Connect with the Right Providers: Identify and coordinate with psychiatrists, therapists, neurologists, or dementia care specialists based on specific needs.

• Access Care & Resources: Navigate insurance, treatment programs, and community services to ensure appropriate and timely support.

• Coordinate Across Providers: Facilitate communication between mental health, medical, and specialty providers for integrated, person-centered care.

• Advocate for Dignity & Continuity: Support long-term care planning and ensure that rights, values, and preferences are honored—especially for clients facing memory-related challenges.

Insurance & Benefits Advocacy

Understanding insurance and public benefit programs can be overwhelming—especially during a health crisis or when managing a long-term condition. Our Insurance & Benefits Advocacy service helps you or your loved one navigate complex systems like Medicare, disability insurance, and Social Security benefits to ensure continuity of care and financial stability.

How We Help:

• Medicare Guidance: Assist with enrollment, understanding benefits, avoiding late penalties, and selecting the right plan for your situation.

• Private Insurance Support: Help reviewing, comparing, and choosing private insurance plans, including PPOs, HMOs, and marketplace options.

• Disability Claim Assistance: Support with filing short-term and long-term disability claims through private insurers, including submitting medical records and supporting documentation to companies like UNUM, The Hartford, and Lincoln Financial.

• SSI/SSDI Application Help: Guide you through the Social Security Disability (SSI/SSDI) application process and assist with gathering and submitting necessary records.

• Prior Authorizations & Appeals: Advocate for medical approvals and assist in appealing denied claims or coverage decisions.

• Maximize Your Benefits: Ensure you or your loved one makes full use of available coverage, avoids gaps, and accesses eligible financial assistance programs.

Health Coaching & Advocacy

Making lifestyle changes to improve health can be challenging—especially when managing a chronic condition or recovering from illness. Our Health Coaching & Advocacy service offers personalized support to help you or your loved one implement medical recommendations, stay accountable, and achieve long-term wellness.

How We Help:

• Personalized Action Plans: Create strategies tailored to your health goals, medical needs, and lifestyle.

• Guidance & Accountability: Provide ongoing support and motivation to stay on track with health priorities.

• Integrate Medical Recommendations: Help apply your provider’s guidance in a way that fits your daily life.

• Access Resources & Tools: Connect you with trusted health education materials, wellness programs, and local resources.

• Chronic Condition & Wellness Management: Support for managing diabetes, heart disease, post-surgical recovery, and general health maintenance.